Privacy Policy

This Privacy Policy explains how Elementa Protocol ("Elementa," "we," "us," or "our") collects, uses, stores, and protects information when you use our website, Elementa Wallet (including mobile or browser-based interfaces), and any related products or services (collectively, the "Services").

Elementa Wallet is built around self-custody: cryptographic keys that control your assets are generated and stored under your control, typically on your device, and are not sent to Elementa in a recoverable form. That design affects what data we have access to and what remains solely with you or on public networks.

Elementa provides decentralized ecosystem infrastructure so users can view balances, prepare transactions, connect to networks, and interact with smart contracts and decentralized applications ("dApps"). Using crypto assets involves public blockchain activity; this policy describes both typical web/app analytics and data flows that are unique to wallets (such as chain queries and transaction broadcasting).

This policy is intended for general informational purposes and is not legal advice.

Elementa operates under the name Elementa Protocol.

We develop and operate client software and interfaces (such as Elementa Wallet) that let you generate wallets, sign transactions and messages, and interact with third-party blockchains and protocols. We are not the operator of those underlying networks and do not custody user funds on your behalf when you use the wallet in self-custody mode.

Contact Email: info@elementaprotocol.com

Elementa Wallet is a self-custody wallet. This means:

• You control your wallet, private keys, and Secret Recovery Phrase (seed phrase).
• We do not store, access, or recover your recovery phrase or private keys in ordinary operation.
• We cannot reset or restore lost wallet credentials if you lose your backup.
• You are solely responsible for securing your wallet, device, backups, and any hardware or extension you use.
• Never share your Secret Recovery Phrase or private keys with anyone, including Elementa representatives, legitimate support will never ask for them.
• Signing transactions or messages authorizes movements of assets or permissions on-chain (for example token approvals). Those actions are irreversible once confirmed on a blockchain; Elementa cannot undo them.

Where the wallet offers connections to dApps (for example via deep links, browser extensions, or WalletConnect-style flows), you choose which sites or apps to trust. Elementa does not control third-party front ends and is not responsible for how they request signatures or process data, review connection prompts and contract details carefully.

We collect limited categories of information depending on your interaction with the Services.

We use collected information to:

• Provide and maintain the website and wallet software
• Display balances, token/NFT information, and blockchain activity consistent with your addresses
• Route transaction submissions to networks and show confirmation status
• Improve performance, reliability, and user experience (including crash analytics where enabled)
• Provide customer support when you contact us
• Detect abuse, protect infrastructure, and investigate security incidents
• Comply with legal obligations and respond to lawful requests
• Develop and improve ecosystem features and documentation

We do not use your private keys or Secret Recovery Phrase for marketing or profiling, because those secrets should remain only on your devices or in your physical backup, never transmitted to Elementa in recoverable form as part of normal self-custody operation.

Our website may store small text files (cookies) or use similar storage (such as localStorage) to remember preferences, maintain sessions, or measure traffic. Wallet-specific flows may use strictly necessary storage on your device to keep UI state or security settings.

Typical purposes include:

• Strictly necessary: load balancing, CSRF protection, cookie consent records, or authentication to secured areas of the site (if any).
• Functional: remembered language, theme, or dismissed announcements.
• Analytics or performance: aggregated statistics on which documentation pages are read or where users drop off, usually configured to minimize personal data.
• Security: detecting repeated failed requests or bot traffic.

You may disable non-essential cookies through our consent tool where provided, or through browser settings. Blocking all storage may break parts of the website or prevent optional features from working.

We may use first-party or third-party analytics to understand aggregate usage, for example which wallet features load slowly or which documentation sections are most viewed. Where feasible we configure tools to use pseudonymous identifiers rather than real names, and we avoid sending recovery phrases or private keys to analytics endpoints by design.

This helps us improve:

• Performance and stability (crash rates, latency hotspots)
• Security monitoring (unusual traffic spikes or geographic anomalies)
• User experience (navigation paths, confusing flows)
• Roadmap prioritization for wallet and protocol documentation

Depending on implementation, analytics events may include coarse device or app version metadata. They generally do not directly identify you unless you also submit identifying information through forms or support channels, which we may link under separate bases of processing.

We disclose information only where needed to run the Services, comply with law, or protect users. We do not sell your Secret Recovery Phrase or private keys, and in standard self-custody configurations we do not possess them in recoverable form.

We may share information with:

• Infrastructure and hosting: cloud or CDN vendors that host website assets, API gateways, or logging pipelines under contractual confidentiality terms.
• Blockchain networks: when you broadcast a signed transaction, nodes and validators receive it by design, this is public dissemination required for settlement, not a discretionary “sale” of personal data.
• Analytics and security vendors: subprocessors that process pseudonymous event streams or scan for malware/phishing patterns.
• Professional advisors: lawyers, accountants, or auditors bound by professional obligations.
• Authorities: courts, regulators, or law enforcement when we believe in good faith that disclosure is required by law, subpoena, or to protect vital interests.

If Elementa ever engages in a merger, financing, or acquisition, customer information may transfer as a business asset subject to safeguards and notice consistent with applicable law.

Blockchain networks are public by design. This means:

• Wallet addresses and transactions are visible on-chain
• Transaction history cannot be deleted or modified
• Anyone may view blockchain activity using public tools

Elementa does not control or remove blockchain data.

When you connect Elementa Wallet to a website, mobile app, or browser extension flow, you may be asked to approve a session or to sign messages or transactions. Those requests are initiated by third parties; Elementa surfaces information to help you decide, but you are responsible for verifying counterparties, contract addresses, amounts, token approvals, and network selection.

Depending on the integration, we may process:

• Connection identifiers, session metadata, or pairing codes used to establish a secure channel between your wallet and a dApp
• Typed data or human-readable summaries shown in signing prompts (so you can review what you authorize)
• Technical telemetry necessary to complete signing or relay operations (without exposing your seed phrase)

Signed payloads are broadcast to supported networks according to your instructions. Neither Elementa nor any wallet can guarantee the behavior of smart contracts you interact with, only the terms encoded on-chain and the signatures you provide apply.

For personal data we control (such as email in a support mailbox), we keep it only as long as needed for the purposes described in this policy, plus reasonable backup and audit windows.

Typical drivers of retention include:

• Providing Services: active accounts, open tickets, or unresolved integration errors.
• Security and fraud prevention: short rolling logs of abusive IPs or device fingerprints.
• Legal compliance: statutory limitation periods, tax, or regulatory holds.
• Legitimate interests: aggregated datasets that no longer identify individuals.

On-chain activity is retained indefinitely on public ledgers by thousands of independent operators; Elementa cannot erase history there. Off-chain copies you request us to delete (where applicable) may persist in encrypted backups for a limited period before rotation.

We implement reasonable technical and organizational safeguards to protect information handled by our websites and infrastructure. However:

• No system is 100% secure
• Crypto wallets are high-value targets for phishing, malware, clipboard hijacking, and fake support scams
• You are responsible for securing your devices, OS updates, antivirus posture (where applicable), and physical access to backups
• Malicious browser extensions or compromised apps may attempt to substitute addresses or trick you into signing harmful transactions

Always verify recipient addresses, contract names, token approvals, and network names before confirming. If you suspect unauthorized access or that your seed phrase has been exposed, move assets to a newly generated wallet with a fresh seed phrase and discontinue use of the compromised credentials.

Depending on your jurisdiction, you may have rights to:

• Access your personal data
• Request correction or deletion
• Object to certain processing
• Withdraw consent where applicable

To exercise any rights, contact us at info@elementaprotocol.com.

We may require verification before fulfilling requests.

Note: We cannot delete or alter blockchain transactions.

Elementa and its service providers may process information in the European Economic Area, United Kingdom, United States, or other regions where we or our vendors operate data centers. Those countries may not be deemed “adequate” by your local regulator.

Where GDPR, UK GDPR, or similar frameworks apply, we rely on appropriate safeguards such as Standard Contractual Clauses, supplementary technical measures (encryption in transit), and data minimization. You may request a summary of relevant mechanisms by contacting us.

Blockchain networks themselves are global: transaction data you broadcast may be replicated worldwide regardless of where Elementa servers sit.

The Services, including self-custody wallet software, are not directed at children under 13 (U.S.) or under the digital-consent age defined in your jurisdiction (often 16 for GDPR-related activities).

We do not knowingly collect personal information from children for marketing purposes. If you believe a minor has provided us personal data (for example via a support email), contact us and we will delete or anonymize it where required by law, unless we must retain a minimal record for legal reasons.

Parents and guardians are responsible for supervising minors' use of financial or cryptographic tools; self-custody wallets can move irreversible value and should be handled with age-appropriate care.

Elementa may interact with third-party services such as:

• Public blockchain networks and their validators or miners
• RPC providers, indexers, explorers, and oracle or price feeds
• Wallet connectors, deep-link handlers, and pairing relay services
• Decentralized and centralized exchanges, bridges, aggregators, or swap routers you choose to use
• Fiat on/off-ramp, KYC, or compliance vendors where you opt in
• Analytics, crash reporting, and security vendors that assist our infrastructure

Each third party has its own privacy policy and may collect data independently (for example when you visit their website or complete KYC). Elementa does not control on-chain protocols; smart-contract logic and liquidity pools are governed by their respective code and communities.

We may update this Privacy Policy to reflect new features (such as additional chains), legal requirements, or organizational changes. Material updates will be posted on this page with a revised "Last Updated" date and, where appropriate, a short notice on our website or inside the app.

When updates are made:

• The "Last Updated" date at the top of the policy will change
• Significant reductions to privacy rights or new disclosures may include extra prominence or email notice where we have your address and the law requires
• Continued use of the Services after the effective date constitutes acceptance of the revised policy, except where your explicit consent is required

If you disagree with material changes, stop using the Services and uninstall wallet clients after exporting any data you are legally entitled to retain.

For privacy-related requests, including questions about this policy, data access or deletion (where applicable), or complaints, contact:

Email: info@elementaprotocol.com

Please include enough detail for us to verify your request without asking for sensitive wallet secrets. We may ask for additional information to confirm identity and prevent unauthorized disclosure.

If you reside in the EEA, UK, or certain U.S. states, you may also have the right to lodge a complaint with your local data protection authority, however we encourage you to reach out to us first so we can resolve issues promptly.